Often hard drives have a several year warranty. If the hard drive appears to be bad or is generating SMART errors indicating its bad even after trying the above suggestions, we suggest replacing it. The Ultimate Boot CD contains multiple tools for testing computer hardware, including hard drives, and help fix some of those issues as well. HDD health - Another great program that utilizes S.M.A.R.T technology to display a hard drive's statistics, such as the temperature of the drive, it's overall health, and every other SMART attribute.Īnother option is to download the files to make an Ultimate Boot CD.Seagate SeaTools - Fantastic and free program that is used to test Seagate and all other computer hard drives.information, firmware updates, self tests, and more. Crucial Storage Executive - Excellent tool for Crucial hard drives and SSDs that gives complete information about the drive, all S.M.A.R.T.TestDisk - Fantastic, free, and open-source utility to test and fix different hard drive errors.If you're unable to boot into Windows, boot from the Windows CD, enter the Recovery Console, and run chkdsk /f to fix errors. Chkdsk - Another Windows command line utility to test the hard drive.ScanDisk - Users running Microsoft Windows who're still able to get into Windows can utilize the already installed disk checking tool ScanDisk to find and repair any errors on their hard drive.Other random errors or computer reboots.īelow is a list of diagnostic software designed to test your computer's hard drive for errors and determine if it's faulty.Errors when reading, copying, moving, or deleting data on the computer.It is important to remember that the issues below can also be caused by more than a bad disk drive. Below are a few of the possible issues you may encounter. Seagate reserves the right to return a good drive back to its owner and to charge for all associated shipping costs.A bad hard drive can cause an assortment of different issues on your computer. Please be cautious using these Self-Service SeaTools Test Codes. Click here to go to the SeaTools home page. If SeaTools shows a drive test FAIL and did not show a Fail Info icon and SeaTools Test Code, then you will need to download and install the current version of the software. Please review the following suggestions and if you still need a Self-Service test Code, copy the 8-digit code from the one of the choices below and paste it in to the SeaTools Test Code field on the RMA form. Seagate understands that there are several legitimate reasons why you might not have a SeaTools Test Code.
The SeaTools Test Code proves that the drive has failed diagnostic tests performed by SeaTools. A SeaTools Test Code is important when returning a Seagate product under warranty.
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